Failure to deliver my package

Dear Sir/Mrs.
It is quite disturbing to realise the level of deceitful information that put out in your tracking system concerning my package that was sent through your company to the following address '****** ******
Offakamp 29, 22529
Hamburg.
For over three days I have been waiting for my package to be delivered to the above mentioned address but to no avail and yet some deceitful tracking information pups up all the time giving false information about the delivery of my parcel. It's unfortunate we are seeing such attitude from a company as yours in this 21st century. Truly disappointing because there is no reasonable expiation for this falsehood.
It is my fundamental right to know why the delay of delivery of my package giving that you already have the package in your possession.
If I can get by Monday I will have to terminate the sales contract with the sales company.
Thanks