Waiting delivery for 10 weeks, no response
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Beantwortet
- 27 Jul 2021
- #270627
- 229
I have been waiting for my delivery(8324791) for 10 weeks and neither they respond to my emails or phone calls.
Another order (3503011) I placed from their website 5 weeks ago, there is no information about the delivery plan on the website as well.
You should never order from Hoeffer, they still live in 1980s. Super unreliable, terrible customer service.
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Antwort von Höffner
28-07-2021 um 10:43 Uhr
Good day,
Thank you very much for your message. We are very sorry that you have a reason to complain.
We have forwarded your concern to the relevant departments. An employee will get in touch with you about this.
Kind regards from the Service Team
